Create/Edit Analytics
Add analytics to a conversation for an agent
Authorizations
Agent/Workspace secret API key as bearer token.
Path Parameters
The ID of the agent to add the analytics to
The ID of the conversation associated with the analytics to be added
Body
Type of analytics whether its a load on website or the conversation analytics/metadata.
load, convo The associated conversation id/user id with the.
The IP address of the user.
The country code associated with the user's location.
The language code indicating the user's language.
The user's browser information.
The platform or device used by the user.
The channel origin of the message.
web-chat, whatsapp, discord, gb-chat Timestamp indicating when the analytic load occurred.
The number of interactions made by the user. (messages from user only)
Timestamp of the first message sent by the user.
Timestamp of the last message sent by the user.