Getting Started
Getting started
Welcome to TIXAE Agents’s Help Center!
Why do you use TIXAE Agents, & why shouldn’t I create something similar or my own RAG solution?
Pros of using TIXAE Agents
- Dealing with AI tends to need a lot of time especially with prompt engineering, setting up a DB, ensuring your agent’s data is always up to date, and of course ability to stream the responses, use tools, and be more interactive is a must now, mediocre chatbots are going to have bad results if you’re a business & are not going to sell themselves you’re an agency.
Without TIXAE Agents you’ll need to handle:
- DBs and conversational data.
- APIs to let you easily connect your agennt to any platform.
- Fast reliable backend & Websocket servers to stream responses.
- UI engine similar to what we have to let AI render buttons, cards, images, etc not just text.
- Multi-provider tools streaming engine that supports ANY LLM let the AI use tools during streaming responses for example to send an email, or book a meeting on your calendar.
- Creating a live handoff solution as you may need to connect to a human agent in some usecases, that involves setting up a whole frontend to manage the agent conversations/analytics/basic settings, etc.
- Setting up a custom front-end to deploy your agent on your website, and setting up even more backend endpoints to handle connecting to Whatsapp/Facebook Messenger/Instagram/Discord..
- Etc..
Luckily, TIXAE Agents has all of this and more to try out right now for free! so you can focus on building your agent and not worry about the rest.
- The right way for you to build an agent for your business or for your clients is to focus on the quality of the responses, that involves hours of prompt engineering, setting up the most perfect KB possible, A/B testing, tools setup & much more, we let you focus on building the agent without worring about how to connect it to different channels/managing infrastructure or front-end.
- TIXAE Agents is perfect for an agency or a business of any size that dont wan’t to deal with all the hassle of setting a lot of infrastructure and wants the best practices in their hands to make their support/marketing channels AI first with powerful AI agents that they can setup in minutes and go live tonight.
Cons of using TIXAE Agents
- Now all the previous sounds good until you need to make really advanced integrations/custom UI (I dunno like if you want to add a 3D speaking model as the chat avatar for some reason 😂), then you’ll start hitting limits with TIXAE Agents, but these limits are only for anything related to the front-end (Web widget/Dashboard) (we are working on improving customizablity tremendously especially for developers), that said; our whole backend is controllable via the REST API (you can easily create, edit agents, adjust prompts, add/delete KB docs from the API).
- Voicglow is not a good fit for you if you’re looking to build a completely custom front-end for your agent where CSS edits are not enough, or if you’re looking to build a custom RAG solution where you control everything, do devops & control every bit yourself and generally have more time/resources to hire developers.
Conclusion
With TIXAE AgentsYou can focus on building the best agent possible and let us handle the rest, saving a lot of time & resources, be able to deploy a professional agent that uses the latest best practices in AI on a lot of channels tonight.
Without TIXAE AgentsYou’ll need to handle all the infrastructure, front-end, and backend yourself, in addition to developing & maintaining a complete solution from scratch which involves months of continous devops without tested quality gurantees.