Create/Edit Convo
Add a conversation to the agent
Authorizations
Agent/Workspace secret API key as bearer token.
Path Parameters
The ID of the agent to add the conversation to
The ID of the conversation to add
Body
ID of the conversation.
User ID.
User's name.
User's email address.
URL to user's profile image.
User's phone number.
User's browser information.
URL to user's profile picture.
Channel origin of the message.
web-chat, whatsapp, discord, gb-chat Number of messages in the conversation.
Number of interactions in the conversation.
Timestamp of the conversation.
Tags associated with the conversation.
Duration of the conversation in seconds.
Timestamp of the first message.
Timestamp of the last message.
User's platform (e.g., mobile, desktop).
Type of action to perform, launch type doesn't require a payload
requested_chat, human-chatting, ai-chatting, ended_chat ID of the human agent (client_id) assigned to the conversation.
Timestamp of the last modification.
Number of sessions in the conversation.